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Orders & Shipping

  • We proudly ship worldwide! Wherever you are, you can access our products.

    For updates on delivery times and any regional shipping news, sign up for our email and SMS alerts.

  • Once an order is placed, we start processing it right away, which means changes or cancellations may not be possible.

    If you have questions or need assistance, contact us at info@ngbioscience.com. While adjustments aren’t guaranteed, we’ll do our best to help.

  • We strive to process orders within 24 hours, but high order volumes may mean 2-3 business days. You’ll receive an email with tracking details once your order ships.

    For international orders, delivery typically takes 2-3 weeks. For any concerns, please reach out to us at info@ngbioscience.com.

  • If tracking shows delivery but you haven’t received your package, please reach out to info@ngbioscience.com or give us a call at 1-800-701-4556 and we’ll investigate.

  • Some products sell out quickly, but we’re working to keep items stocked. For restock alerts, sign up for our email or text notifications.

    You can also subscribe for automatic monthly deliveries, so you’ll never miss out—plus, subscribers get a discount on every order!

  • Nyum Nutrition products are available on our website and Amazon storefront.

    Join our email list for the latest updates on new retail locations and product launches.

SUBSCRIPTIONS

  • With Nyum Nutrition subscriptions, you can have your favorite wellness products delivered monthly, so you never have to worry about running out.

    Subscribers enjoy a discount on each order and get early access to new product launches.

    Managing your subscription is easy—just log into your account to adjust your delivery frequency, skip a month, change products, gift a shipment if you’re traveling, or cancel whenever you need.

  • You can update your account information and subscription details right from your account page. Simply click “Manage Subscriptions” to update your shipping address, adjust your delivery schedule, skip or pause an order, update payment info, and more.

  • Changing your subscription frequency or canceling is quick and easy from your account page. If you need additional help, don’t hesitate to contact our customer support team via chat or email.

RETURNS & EXCHANGES

  • At this time, we don’t offer returns or exchanges on orders. To ensure the highest standards of quality and safety, we’re unable to resell any products once they’ve left our warehouse. If you encounter any issues with your product, please contact our Customer Support team at info@ngbioscience.com, and we’ll be happy to assist you.

PRODUCTS & SCIENCE

  • Yes, Nyum Nutrition prioritizes natural, high-quality ingredients. Our formulas are free from high fructose corn syrup, artificial sweeteners, synthetic colors, gluten, and GMOs. We’re also mindful of sugar content, keeping it to no more than 1-2 grams per gummy whenever possible. We prioritize organic ingredients for added quality and purity.

  • Nyum Nutrition is all about taste, science, and sustainability. Our customers love the delicious flavors of our gummies, and we only use premium, clinically-backed ingredients. Check out our ingredient lists for scientifically supported doses of effective nutrients. We’re committed to sustainability partnering with One Tree Planted.

  • All our gummies are formulated and manufactured in the United States. Our production facilities meet the highest standards, being both NSF and GMP-certified, meaning they comply with the FDA’s strict Good Manufacturing Practices for supplements.

  • Yes, all Nyum Nutrition products are vegetarian.

  • Yes, all Nyum Nutrition ingredients are 100% organic. We are dedicated to using only certified organic ingredients to provide the highest quality in our products.

  • Yes, all Nyum Nutrition products are non-GMO.

  • Our products are designed for daily use. Many of the clinical benefits of our ingredients are based on consistent, daily use. Be sure to follow the suggested use on each product label for best results. If you are pregnant, breastfeeding, have a medical condition, or are on medication, please consult your physician.

  • Please consult your physician if you are pregnant, breastfeeding, have a medical condition, or are taking any medications.

  • Our gummies can be taken without food!

  • Yes, our gummies are designed to work well together. Feel free to pair them, but always follow the suggested use on each product label. If you are pregnant, breastfeeding, have a medical condition, or are on medication, please consult your physician.

  • If you’re taking any medications, are pregnant, or breastfeeding, please consult your physician before adding our products to your routine.

  • Shelf life varies depending on each product’s unique formulation. Most of our gummies have a shelf life of 18 months to 2 years, and each bottle has an expiration date on the bottom.

  • Store your gummies in a cool, dry place away from direct sunlight to maintain their freshness.

PRODUCT RESEARCH & TESTING

  • Nyum Nutrition incorporates clinically studied ingredients in our products because science-backed results matter to us and our customers. You can explore more about these ingredients and their benefits on each product page.

  • No, we do not test on animals. Nyum Nutrition is committed to cruelty-free practices in all our products.